On our site you can pay in PayPal via the link below.
Our products in limited assortment are available at contracted retailers. For terms and conditions please refer to their selling policy.
The whole selection is only available from us. In case you are interested in purchasing, please follow the below steps.
Go to “Contact Us”. Fill in the form. Please provide us with a valid phone number.
Choose “Order”. Fill in the free text (“message”). Please include the name and quantity of the product and your delivery address. In our reply we provide you with our bank account number.
We acknowledge your order and send you instructions on how to measure your flute head and stopper. We are not responsible for stoppers manufactured faultily due to incorrect measurements.
Transfer the deposit. Production is launched once we have received the agreed amount in advance. You will receive a confirmation e-mail with the details of the production.
Once your product is ready, you will receive a confirmation e-mail. Transfer the remaining amount. As soon as the full amount is received, your product will be delivered to your address. You will be sent a confirmation e-mail containing your parcel information.
Check our price list here.
We offer a 14-day buy-back guarantee. If you don’t like our product, you may return it within 14 days of the product reception date and you will be entitled to a full refund. (Delivery costs are borne by the customer.) We will e-mail you the written confirmation of the process.
We offer a 30-day replacement warranty. Within 30 days of the product reception date you may return the product. Once the replacement value of the new product has been transferred to our bank account, we will send you your new order. (Delivery costs are borne by the customer.)